Empowering Citizenship Behaviour in the Malaysian Public Sector

This book examines organizational behavior in Malaysia’s public sector, focusing on the psychological, social, and institutional factors that influence employee commitment, motivation, professionalism, and performance. It explores the impact of work–family conflict, supervisory support, and self-efficacy on prosocial behavior and organizational citizenship through theoretical and empirical analysis. Bridging academic research with practical application, the book offers insights for policymakers, researchers, managers, and public sector practitioners on improving organizational effectiveness and talent management. It serves as a valuable reference for understanding the dynamics shaping public service excellence in Malaysia.